Jom55 is committed to protecting the privacy and security of every user's personal data. This policy transparently explains how we collect, use, and safeguard your information.
Six layers of data protection we use to ensure your personal information remains secure on the JOM55 platform at all times.
All data transmitted between your device and jom55 servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and 24-hour real-time threat monitoring.
Our strict Know Your Customer (KYC) process ensures that only you can access and modify your jom55 account information, protecting you from unauthorized access.
Jom55 has never and will never sell, rent, or share your personal information with any third party for marketing purposes without your explicit consent.
Jom55's security monitoring system is always active, detecting any unauthorized access attempts, suspicious activity, or potential data breaches in real time.
You have full control over your personal data — from managing marketing preferences to requesting deletion or export of your own data.
JOM55 ("we", "Platform" or "JOM55") values the privacy of every user on our entertainment platform. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information when you register, log in, or use any services provided by JOM55.
By accessing or using the JOM55 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please stop using the platform immediately and contact our support team for further assistance.
This Privacy Policy applies to all users of the JOM55 platform, including website visitors, registered members, and any party interacting with our services through any channel or device.
When you register a JOM55 account or use our services, we collect the following information directly from you:
When you use the JOM55 platform, our systems automatically record certain technical information required for security and service improvement:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Name, IC, Date of Birth | KYC verification & account security |
| Contact Information | Email, Phone, Address | Communication & user support |
| Financial Data | Bank account number, e-wallet | Deposit & withdrawal processing |
| Technical Data | IP, device, browser | Security & fraud detection |
| Usage Data | Game history, active sessions | Service improvement |
Jom55 uses collected personal information solely for the following legitimate and stated purposes:
We will not use your data for any other purpose not stated in this policy without first obtaining your consent.
JOM55 may share your personal data with carefully selected third-party service providers who assist us in operating the platform. These include payment gateway providers, licensed gaming platforms, identity verification services, and cloud infrastructure providers. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by JOM55.
Jom55 may disclose your personal information to government authorities or law enforcement bodies if required to do so by Malaysian law, a valid court order, or an official investigation conducted by the relevant authorities.
Jom55 explicitly states that we has never and will never sell users' personal information to any third party for marketing, advertising, or any other commercial purposes.
Jom55 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. In the event of a security breach affecting your data, jom55 will notify you in a timely manner through your registered communication channels.
Cookies are small text files stored on your device when you visit the jom55 platform. We use cookies and similar tracking technologies to enhance your user experience, maintain session security, and analyse platform performance.
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of the JOM55 platform and your gaming experience.
As a jom55 user, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to correct any personal data that is inaccurate or incomplete.
You may request the deletion of your personal data, subject to legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request an export of your personal data in a machine-readable format.
You may request that we restrict the processing of your data under certain permitted circumstances.
To exercise any of the above rights, please contact the jom55 privacy team by email at [email protected]. We will process your request within 14 business days.
Jom55 only retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable Malaysian law.
Once the specified retention period has elapsed, your personal data will be securely deleted or anonymized from our systems.
JOM55 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements. Any amendments will be posted on this page with a new "last updated" date.
For material and significant amendments, we will endeavor to notify you via email or a prominent notice on the platform before the changes take effect. Your continued use of the jom55 platform after any amendments are published constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 14 business days. For other general inquiries, visit FAQ page us or check Terms and Conditions for more information.
We take your privacy seriously. Register a jom55 account today and enjoy a safe, trusted, and entertaining experience with the Malaysian player community.