JOM55 believes that online entertainment should be enjoyed in a healthy and controlled way. We provide the tools, guidance, and support you need so that your gaming experience remains positive and does not affect your daily life.
We are more than just an entertainment platform – we are also a partner who ensures you always stay in control.
Set a deposit limit within your own means — daily, weekly, or monthly. Once the limit is reached, the JOM55 system will automatically block any further deposits until the next period begins.
Set a time limit for your gaming sessions. JOM55 will send a reminder when time is almost up and automatically log out your account when the time limit is reached for better balance.
Need a break? Use JOM55's cool-off feature to pause your playing activity for 24 hours, 7 days, or 30 days without fully closing your account.
If you feel stronger protection is needed, the self-exclusion feature allows you to exclude yourself from the JOM55 platform for a period of 6 months to 5 years, or permanently.
Set the maximum loss amount you are comfortable with for a given period. Once this limit is reached, JOM55 will automatically restrict your access to games until the next period begins.
The JOM55 support team is available 24/7. If you or a loved one needs professional help with a gambling problem, we will connect you with the right resources.
Responsible gaming refers to a healthy and controlled approach to using online entertainment platforms like JOM55. This means playing for fun and entertainment, not as a primary source of income or as a way to escape everyday problems.
At JOM55, we understand that every user has a different situation. Some play occasionally to unwind after work, others make it a weekend hobby. Regardless of how often you play, the core principles of responsible gaming remain the same – you must always maintain full control over the time, money, and decisions you make while playing.
Responsible gaming doesn't mean you can't have fun or win. Rather, it's about enjoying the playing experience in a way that doesn't negatively affect yourself, your family, or your life as a whole. JOM55's primary goal is to ensure every user can enjoy our games in a happy and safe environment.
Remember: Online gaming is entertainment, not a way to solve financial problems. Only use surplus money that you can afford to spend purely for entertainment purposes.
Gambling problems can affect anyone regardless of background, income, or education level. They develop gradually and are often hard to detect in the early stages. JOM55 encourages all users to assess themselves honestly and stay alert to the following warning signs.
If you answer "yes" to three or more of the questions below, we strongly encourage you to speak with someone you trust or seek professional help.
Do you play longer or spend more than you originally planned?
Do you hide your playing activity or the amount of money spent from family members or close friends?
Do you play using money set aside for basic necessities such as rent, bills, or food?
Do you frequently try to "chase back" losses by continuing to play after losing?
Do you feel restless, irritable, or uneasy when you are unable to play?
Do you borrow money or sell belongings to keep playing?
If you or someone you know is showing the signs above, do not hesitate to contact the JOM55 support team or seek professional external help. Acknowledging the problem is the most courageous and important first step.
JOM55 provides a range of self-control tools that are easily accessible directly from your account settings. All tools are free and can be activated at any time without needing to contact support first.
Access the account settings page via the profile menu at the top right corner of the platform. All self-control tools are found under the "Responsible Gaming" section.
Choose from deposit limits, session time limits, loss limits, a temporary cool-off, or self-exclusion based on your current needs.
Enter the limit amount or time period you prefer. For deposit and loss limits, you can set daily, weekly, or monthly limits based on your own preferences.
Once confirmed, limits take effect immediately. Increasing a limit requires a 24–72 hour waiting period as an added safety measure to protect you.
Review your monthly activity report available in your account settings to ensure your playing habits remain in check and aligned with your entertainment goals.
Lowered limits or self-exclusion periods take effect immediately. However, to raise a limit again, a waiting period is required to ensure you are making a considered and unhurried decision.
JOM55 takes the responsibility of protecting minors extremely seriously. Our platform is strictly reserved for users aged 18 and above only. We implement multiple layers of protection to ensure young individuals are not exposed to gambling content.
JOM55 encourages parents and guardians to use parental control software on all devices shared with children. Some practical steps that can be taken:
If you suspect your JOM55 account has been accessed by a child, contact our support team immediately at [email protected] for immediate action.
JOM55 has a strict, non-negotiable age policy. Only individuals who have reached 18 years of age and above are permitted to register and use our platform. This is a legal and ethical obligation we uphold with full seriousness.
Our age verification process involves several steps to ensure only eligible users can fully access JOM55's services:
Any account found to have been opened by an underage individual will be terminated immediately and all remaining funds will be returned to the rightful owner in accordance with established procedures.
Responsible gaming is more than just a slogan for JOM55 – it is at the core of how we run our business and serve our users. We believe that a great entertainment platform is one that puts its users' well-being above all else.
Our commitment encompasses three core pillars that are interconnected and continuously reinforced:
Providing ongoing educational resources and information about the risks of problem gambling.
Providing effective self-control tools that are easy to use and always accessible.
Offering continuous support and connecting users with professional help whenever needed.
JOM55 is also committed to continually improving and updating our responsible gaming policies and tools in line with the latest industry developments and the needs of Malaysian users. User feedback is greatly valued in this ongoing effort.
JOM55 welcomes you to a safe, responsible, and enjoyable online entertainment experience. Register today and use our self-control tools to ensure your gaming always stays within your control.